No new owners or a sale or merger, just the same top quality personnel and engineers their clients have worked with since 1987.
INDEPENDENCE, Ohio (April 13, 2016)—UCG Technologies (UCG), a global information technology services firm, announced on April 4 that it has rebranded. In addition to its new name, UCG Technologies has a new logo and website, as well as an expanded portfolio of product and service offerings.
Jim Kandrac, UCG’s President, founded the company in 1987. In late 2015 the decision was made to rebrand. Kandrac stated, “We’re not just a computer company any more. In the early years, 80% of our sales were hardware related. While we’re still one of the largest independent IBM hardware business partners, our business has grown and diversified.
Today, computers account for less than 40% of our revenues. Most of our business is derived from UCG i Cloud, VAI’s S2K ERP solutions, UCG IBM i Cloud Backup & DRaaS offerings, and now enterprise security training.
UCG’s rebranding prepares us for the future. The cloud presents dramatic new opportunities for UCG to solve customers’ problems in ways that would have been impossible just a few years ago.”
Kandrac cited a recent example where he had the opportunity to hear IBM CEO Ginni Rometty describe a vision that IBM calls “cognitive computing.” “The presentation energized me because it outlined a new vision of computing powered by the intelligence of technologies like Watson to discover insights and relationships that are too complex for human beings to see.
IBM expects half of all software applications developed three years from now to have cognitive capabilities, up from just 10% today. The possibilities for us to apply cognitive reasoning to make our customers’ enterprise applications more efficient is exciting. Its potential to open up whole new areas of analytical insight is astonishing.”
UCG Technologies’ new name reflects their bigger goal of being a provider of integrated services that help their customers manage their IT operations and their businesses more effectively. One example of how they are making this transition is through Enterprise Security Awareness Training.
“Enterprise Security Awareness Training is integral to an organizations success”, explained Kandrac. Over the past 18 months, several of our clients have been hit with cyber-attacks. Phishing and Ransomware have become some of their most worrisome vulnerabilities. So UCG Technologies has partnered with KnowBe4 to offer free phishing and email exposure tests to our cloud clients. In addition, each IBM i Cloud Backup & DRaaS client will also receive a 25-user license for Kevin Mitnick’s superb nine course Cyber Security Training program.
One client that recently took the phishing exposure test got an incredible 48% click rate on the malicious messages sent to employees. Thanks to the free training we’re providing, I believe they can reduce that vulnerability to negligible single digits.”
UCG Technologies is expanding not only their product line but also their geographic scope. The firm now has corporate clients in 31 states, Canada, and in Europe. Kandrac summarized, “Our phones are ringing and our business is growing in excess of 20% annually, but that doesn’t change the principle that got us here: a firm commitment to complete customer satisfaction.
I’m proud of the team that has guided our growth, but most of all I’m grateful to our customers for showing their faith in us."
“Since 1987 UCG has helped companies of all sizes create winning businesses utilizing customized technologies and services. With UCG as your partner, you can take advantage of award-winning S2K ERP software to run your business more efficiently. Protect your business with our IBM i Cloud Backup & DRaaS, and enterprise security training.
UCG i Cloud, our on-demand test, development and production partitions are designed to ease the burden of system administration, operations, and overhead.
At UCG, we’re obsessed with customer satisfaction. We listen carefully to your business issues and pain points, and work with you to solve them. We are committed to your 100% satisfaction. Providing an outstanding client experience is one of the reasons we are ranked in the top 1% of IBM Business Partners globally.” – Jim Kandrac