Meet Our Management Team

Jim Kandrac

Jim Kandrac, President

Jim Kandrac is the President and Founder of UCG Technologies (formerly United Computer Group, Inc.) in Independence, OH. Jim graduated from The Cleveland State University with a BBA in marketing. After graduate school, Jim interned at IBM and spent several years in a corporate role at another firm. However, Jim trusted his entrepreneurial instincts and started UCG in 1987 at 26 years old.

UCG Technologies specializes in the IBM i Series. Products and services include IBM i Cloud Backup & DRaaS, High Availability, Disaster Recovery, and High Availability; Enterprise Security Training; IBM POWER9 Systems; and Contract Management Software. UCG’s Cloud Backup & DR solution is featured in IBM’s Global Solutions Directory. UCG is a Silver IBM Business Partner.

Jim and his wife Pamela live in Brecksville, OH and have two adult daughters, Kristin and Lauren. | LinkedIn

Mike Powall

Mike Powall, Vice President

Mike graduated from Bluffton University in 1986 with a Bachelors degree in Business. He worked for five years with Leasing Dynamics Inc. in Cleveland, OH where was responsible for leasing and selling IBM Systems Hardware and Software.

Mike began his career at UCG in 1993 consulting and selling in specific accounts locally and in the surrounding Ohio states. Eventually that led to Installation and sales of large systems. As Vice President, Mike is responsible for IBM i Cloud Backup & DRaaS, in addition to sales and Leasing of IBM Power Systems.

Mike lives in Highland Heights, OH with his wife Connie and three children, Jake, Danielle and Hannah. | LinkedIn

Francine Ciaccia

Francine Ciaccia, Vice President Marketing

Francine has led UCG’s marketing strategies and programs since 2011. As the owner of a boutique marketing firm, MoMo Marketing & Design, Francine and her team flawlessly orchestrated UCG’s 2016 re-branding. With over 30 years of experience in the corporate arena, she is a professional, well-rounded individual with an easy-going spirit and never-ending supply of energy and creativity.

In her role as Vice President of Marketing for UCG Technologies, Francine continues to inspire UCG’s focused marketing efforts in addition to managing her marketing firm.

Francine and her husband Jim live in Strongsville, OH and have six daughters and twelve grandchildren. | LinkedIn

Matt Paterini

Matt Paterini, Regional Director

Matt’s story starts at the University of Michigan with a Bachelor’s in Biology followed by a Doctorate in Pharmacy. How did he transition into the technology industry? Matt saw technology as a huge growth opportunity and began his career at IBM when he moved to Cleveland in 2016.

He excelled in the intensive IBM training program gaining valuable skills in consultative selling, social media marketing, and cloud computing. After training, Matt held a position in cloud software sales working with enterprise clients in the public sector.

Matt joined UCG in 2017 as Regional Director. He brings his energy and strong work ethic to his responsibilities for sales, marketing, social media, and managerial duties.

Matt lives in Rocky River, OH with his wife, Lynn. He is also available for golf outings! | LinkedIn

Rob Wise

Rob Wise, Technical Engineer

Rob graduated from Youngstown State University in 1980 with a Bachelor of Engineering degree (Electrical Engineering). He started with IBM later that same year in a test facility in Burlington, VT. He transferred back to the IBM branch office in Youngstown in 1986, where he started a new career as a System Engineer working on IBM mid-range products S/36, S/38 and then in 1988 the AS/400.

Rob left IBM in 1994 and joined Harker Computer Services in Youngstown where he continued to focus on technical sales and installs for the AS/400. In 2007, he joined Premier Technologies (now e-Safe Technologies) in Pittsburgh, continuing to work on the AS/400 (now iSeries) as an IBM Practice Manager. In that role, Rob was responsible for IBM products, including all pre-sales activities, financing, installations, and system migrations. He worked in this capacity until joining UCG Technologies in 2017 as Technical System Engineer.

Rob has a passion for Customer Service, and enjoys addressing business related technical issues.

Rob and his wife Diane currently live in Columbiana, OH, relocating to Northeast Ohio in the near future. They have three children and a granddaughter. | LinkedIn

Gina Creager

Gina Creager, Operations Manager

Gina has been an office management professional for 25+ years. She spent 20 of those years self-employed, responsible for the business and financial operations of an independent automobile leasing company and a Motorsports dealership.

Gina has been with UCG since 2013. As the Operations Manager, she currently handles a range of administrative, financial and managerial tasks.

Gina lives in Brecksville, OH and has two adult children, Jason and Ali. | LinkedIn