Client Testimonials

Our clients say it best!

Since 1987, UCG has been a trusted information technology partner to many companies of all sizes and industries. The best part of our day is hearing that our clients are happy; that their needs have been not only met, but exceeded!

In 2016 we rebranded United Computer Group, Inc. and are now doing business as UCG Technologies. UCG’s VAULT400 BaaS has a new name too: IBM i Cloud Backup & DRaaS. As always, we remain focused as we continue to evolve, innovate, and stay true to our nearly 30 year tradition of engaged client relationships. A sincere thank you to our clients for providing these wonderful testimonials over the years.

Wheeling and Lake Erie Railway Client Testimonial

Donna Phillips, CFO and Marc Masters, IT Director, Wheeling & Lake Erie Railway

Thank you very much for your incredibly quick response to my request. Just another example of what we’ve come to expect from UCG Technologies over the years.

- Don Wozniak, IT Manager, Halex

Tiki Coffee Hut Cloud Backup

UCG is an excellent technology partner, providing enterprise cloud backup and remote hardware disaster recovery services. Congratulations on your terrific new branding. Here’s to many more successful years!

- Doug Shindler & Richie Trapani, Co-owners, U.S. Coffee/Tiki Hut Coffee

Our S2K EMS financial software provided by UCG allows for the most complex input while providing sophisticated reports needed to make effective decisions.

- Donna Phillips, CFO, Wheeling & Lake Erie Railway, Brewster, OH

We operate 24/7/365, so ensuring our systems are always up is critical. When it was time for a complete technology refresh, we turned to UCG. The IBM i system they provided is absolutely essential because of its reliability. UCG’s IBM i Cloud Backup & DRaaS is a solution that always works. We no longer have to deal with the time and hassle of backup tapes.

- Marc Masters, IT Director, Wheeling & Lake Erie Railway, Brewster, OH

HP Products Technology Solutions Tesitimonial The level of knowledge and creative technology solutions provided by UCG for nearly 30 years is only exceeded by their exceptional customer service. They bring the ability to implement a complex multi-vendor hardware/software solution with confidence and ease. Their expertise in resolving intricate technology issues allows me to concentrate on our other strategic initiatives.

UCG's group of professionals are an extension of our MIS staff at H-P. We would not be where we are today without UCG.

- Robert Arnold, MIS Director, H-P Products, Louisville, Ohio

We have received excellent training and setup assistance from their technical staff. I highly recommend UCG’s cloud backup and DR solution.I'd like to thank you for all your assistance whenever I've needed it. It's very refreshing to work with people who know their product! Your attention to customer service and product knowledge has helped us on numerous occasions and allowed us to maintain 100% production time.

- James S. Dalen, Systems Analyst, Tidewater Inc., New Orleans

The installation and setup were quick and painless. UCG’s Engineers really know the product and process very well, which made the setup seamless. The seeding went well, and progressed more quickly than expected. We realized immediate benefits including reduced disaster recovery costs; the need to handle tapes on a daily basis has been eliminated; and we ensured our data was stored securely offsite from the servers. Additionally, if I need to restore a file, I don’t need to retrieve a tape, load it, restore the file, and then reset the drive for the next save. So that makes my life a lot easier. Thanks for an excellent replacement for tape backups!

- Dan McCullough, Manager of Datacenter Operations, Congoleum Corporation, Mercerville, NJ

After meeting your staff and receiving a detailed tour of your data center, I felt confident that my data will be in safe hands with UCG. From my beginning discussions with Mike Powall several months ago, I have been extremely pleased with the level of expertise, professionalism, and responsiveness by everyone I have spoken with at United Computer Group. I look forward to a long working relationship.

- Michael Carrara, President, Hi-Tech Health, Hackettstown, NJ

VAULT400 is working great. United Computer Group worked with our IT staff to setup the system and make sure we understand how it operates. R.W. Sidley chose UCG’s VAULT400 BaaS because the company has provided dependable IT support to our organization for over two decades. We trust UCG to support and secure our business critical data.

- Brad Buescher, Human Resource Director, R.W. Sidley, Painesville, OH

Did I ever tell you how AWESOME you guys are? I really appreciate your help. Thank you.

- Lisa M. Laba, McKirnan Bros. Inc., Celina, OH

In these first few weeks, VAULT400 has met our expectations at an even higher level than we could have imagined. The migration was speedy; we experienced no down time. To know that our files are in a protected environment constantly in addition to HIPAA compliancy gives us extra assurance regarding private health information. Thank you!

- Rae L Borders, IT/IS Supervisor, Ohio AFSCME Care Plan

AS/400 testing is complete and everything looks great. Our system upgrade was far more painless than I anticipated! Thanks to your Engineering team for of their assistance today... you did a great job!

- Ron Westren, Programmer, Omnova Solutions, Fairlawn, OH

The VAULT400 installation on our iSeries was flawless and could not have been better. In addition to the smooth installation, UCG's engineer promptly followed up on the seeding completion of all the backup jobs that were scheduled to make sure that everything is perfect for EMI Corp. I've been working for 30 years with IT people all over and it is refreshing to work with your team. You care and it shows. It's that kind of detail to attention that keeps customers coming back.

- Kay Frieders, Controller / IT Manager , EMI Corp., Jackson Center, OH

We were searching for a company that was experienced with the IBM i Series and we found UCG's VAULT400 to be the answer! Everyone at United Computer Group has demonstrated their expertise, and they are also a pleasure to work with. VAULT400 is the perfect solution for secure, off-site backup requirements.

- Sandy Swaim, Vice President IT, Lovejoy, Inc.

We have been using VAULT400 for about a year now and it has worked great! Their support is top notch and always very helpful whenever needed. The software is very easy to use even for someone who is not very familiar with an AS400. All around a great product and very happy to be using it!

- Kelly Crusan, Programmer/Analyst, Reinhart Foodservice

We have been using VAULT400 for some time now for our iSeries system. We have been very successful in completing yearly disaster recovery exercises and verifying our data is available in such an event.

- Larry Holm, Group Leader ERP Support and Development, Teck Resources Limited

Our DR testing is now complete, and confirms that we made the right decision in choosing UCG's VAULT400 as our data backup and disaster recovery solution. You are very helpful and knowledgeable, and we appreciate it.

- Kelly Seaberg, IT Director, Virginia Property Insurance

Congratulations on 25 years! We’ve been using your services for 2 or 3 years to back up our AS/400 system, and truly appreciate its stability and reliability. Our integration was extremely smooth, and your technical staff were very knowledgeable and helpful as we struggled to understand this dinosaur & migrate it to cloud backups. We are very grateful to your company. It was very well done! Best wishes as you move toward your half-century mark!

- Katy Mannell, IT Dept. Lindquist LLP San Ramon, CA

With UCG's VAULT400, I have peace of mind knowing that our data is securely backed up every day, and that I picked the right team with the knowledge to make it happen.

- Carl Christensen, Vice President & COO, Mid-America Door, Ponca City, OK

Client testimonial photos by Dan Morgan,
Straight Shooter Photography.